Frequently Asked Questions

• Can we just turn up on the day?
• Can you tell us where we go?
• Can I pay by Cheque?
• Who will be the tour host?
• Is there much walking?
• do you pick up from our hotel?
• I want to do a tour outside of the times listed on the website...
• We have a group, but dont want to put the full booking on one credit card - can we pay on the day?
• Do we need to reconfirm?
• What happens if we are not able to join the tour?
• Do we get to choose where we go?
• Are children allowed on the tours?
• What languages are the tours conduced in?

SCROLL DOWN TO SEE ANSWERS..... or email us!!

Can we just turn up on the day? - Turning up without notice is not possible, as we need to ensure places are booked for lunch, or coffee etc. We are able to take bookings up to 1 hour prior to departure, BUT of course this is subject to availability.

Can you tell us where we go? - Blanket information on where we went is not possible, as we do update our information regularly, and is dependant on group size and weather. We do however generally focus on the central city area ( other than the Vintage Outing - which includes the inner suburbs)

Can I pay by Cheque? - yes we take payment by cheque, credit card, or direct debit - checking of availability is important.

Who will be the tour host? Our tour hosts are all identified on our "team" page. Due to the nature of ourbusines, it is difficult to guarantee who will be looking after you on the day.

Is there much walking? We only do tours of 2 - 4 hours in length, but walking is not too strenuous. The distances covered are between 1km - 2.5km

Do you pick up from our hotel? Due to the nature of a wlking tour, it is a better use of your investment to meet us at a central place, but for private bookings we can arrange to meet you at your inner city hotel.- please check when doing a private booking.

I want to do a tour outside of the times listed on the website... - We do offer private booking options - that can be arranged for times outside of our schedule. Its always worth checking for private bookings - this includes bookings for small groups.

We have a group, but dont want to put the full booking on one credit card - can we pay on the day? We need to take a deposit in this situation, or the imprint of a credit card to hold as security. Please call for information 03 9329 9665.

Do we need to reconfirm? We do suggest its always prudent to reconfirm, especially if you have bought through an agent etc, ensuring you have correct meeting details and we have your emergency contact details. But you will not be penalised if you do not call. Call 03 9329 9665 to leave your confirmation.

What happens if we are not able to join the tour? There are terms and conditions noted on our website. Travel insurance is always advisable.

Do we get to choose where we go? For all our scheduled tours the tour host will predetermine the route, but private touring there is some opportunity to make requests.

Are children allowed on the tours? We will never say no, but do note that we do not have childrens pricing. we generally say out tours are suitable for anyone between 15 and 85 - Parents need to decide how much of a hindrence having a child on tour will be to their own experience as well as other patrons. Prams are not ideal due to steps during the walk. ( obviously you must be over 18 to consue alcohol.)

What languages are the tours conduced in? Currently, we conduct all tours in English. Fiona, company director is also able to host in French - we do not have any staff hosts to take the tours in other languages at this stage

Visa, Master Card, are accepted.
call 03 9329 9665 to give your credit card details confidentially.