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Scheduled tour bookings are not confirmed until payment is received ( by Hidden Secrets or accredited Travel Agent*)

In any event, Hidden Secrets strongly advises you to take out travel insurance... its well worth the piece of mind.

If confirmed bookings are cancelled the following fees apply

  • More than 7 days in advance - 10% of original fee.
  • 2-7 days in advance - 50% of tour cost
  • within 48 hours of     commencement - refunds will not be available

** If changes are made more than 7 days prior to original booking there is no charge.. all changes are subject to availability. If changes are made within the seven days, this may be considered as a cancellation - and cancellation fees charged accordingly.

If Hidden Secrets Tours is forced to cancel a booked tour, any prior payments will be fully refunded.

Hidden Secrets Tours operate in all weather, though reserves the right to allter or ammend an itinerary if circumstances require.

Private tours, corporate and group tour bookings have different policies to ensure the excusivity of your experience. - see details

 

 

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Updated MAY 2011